About Us
At Petra Group, we are redefining the hospitality and real estate landscape in Georgia. Our flagship development, Petra Sea Resort, is a visionary 20-hectare project on the Black Sea coast — combining international hotel brands, luxury residences, and premium recreational facilities into one iconic destination.
We are growing fast and looking for a highly organized and detail-oriented Sales Operations Manager to join our team. This role is essential in ensuring the efficiency, accuracy, and structure of our internal sales operations. If you are experienced in CRM systems, enjoy working with data, and thrive in a structured, process-driven environment — we want to hear from you.

Key Responsibilities:

• Oversee the accuracy and consistency of data in Bitrix24 CRM (in cooperation with the IT department)
• Monitor and support the full sales pipeline within the system — from lead generation to key handover
• Prepare weekly and monthly sales reports for the Head of Sales
• Prepare quarterly and annual sales reports for company directors
• Manage all sales-related documentation, including agent handover acts and contract templates
• Coordinate with the sales team to ensure adherence to CRM protocols and internal procedures
• Identify opportunities to optimize CRM usage and internal sales processes

Key Requirements:

• Previous experience in sales operations, CRM administration, or a similar support role
• Understanding of the full sales cycle (real estate experience is an advantage)
• Hands-on experience with Bitrix24 is a strong plus
• Proficiency in Excel (basic functions, tables, filters)
• Excellent attention to detail and strong analytical skills
• Ability to work independently, structure information, and meet reporting deadlines

Languages:
Fluent in Georgian and English — required
Russian — desirable

We Offer:

• Official employment and career development opportunities
• 24 vacation days + 5 additional paid day-offs per year
• Modern office at Mziuri Business Center
• Coffee, tea, and a comfortable, friendly workspace
• Open culture where ideas and initiative are valued
• Opportunity to work on large-scale real estate and hospitality projects
• Competitive salary (discussed at the interview)

To apply, send your CV to info@petragroup.ge with the subject line: “Sales Operations Manager”